Terms and Pricing
T&Cs include our compensation and refund policies.
Service Terms & Conditions:
Business Phone, Mobile, Broadband and Cloud Voice Service customers
Business Electricity (SSE) customers click here
Combined Energy click here
Scottish Business existing Water customers click here
English Business existing Water customers click here
Existing Website Development customers click here
The low prices that you agreed to when joining Unicom are conditional upon payment by Direct Debit so you need an active Direct Debit Instruction to benefit from those savings.
Fuel Mix Disclosure
Click here to view our Fuel Mix Disclosure 2021/2022.
Early Termination Charges
Click here to download further information on our Early Termination Charges.
Service Level Agreements
Click here to download further information on our Service Level Agreements for fault repairs.
Click here to see the Pricing Schedule
Business Phone, Broadband, Mobile and Cloud Voice Charges Schedule
This schedule includes tariff information including usage charges, data allowances, costs and additional charges including termination fees.
Click here to see the Charges Schedule for customers who agreed a contract before 20 November 2023.
Click here to see the Charges Schedule for customers who agreed a contract on or after 20 November 2023.
Switching and Porting Compensation
Click here to see further information on our Switching and Porting Compensation.
Mobile Switching Guidance
Click here to view our Mobile switching guidance