Terms and Pricing

Service Terms & Conditions:

Business Telecoms, Broadband and existing Mobile customers (effective from 1st January 2020) click here

Business Electricity (SSE) customers click here

Business Electricity existing (Sinq) and gas customers (effective from 1st January 2020) click here

Scottish Business existing Water customers (effective from 1st January 2020) click here

English Business existing Water customers (effective from 1st January 2020) click here

Existing Website Development customers click here

Schedules

Broadband Service Schedule click here

Phone Service Schedule click here

Mobile Service Schedule click here

The low prices that you agreed to when joining Unicom are conditional upon payment by Direct Debit so you need an active Direct Debit Instruction to benefit from those savings.

Fuel Mix Disclosure

Click here to view our Fuel Mix Disclosure 2018.

Early Termination Charges

Click here to download further information on our Early Termination Charges.

Service Level Agreements

Click here to download further information on our Service Level Agreements for fault repairs.

Pricing Schedule

Click here to see the Pricing Schedule (all products effective from 1st January 2020 and customers signed up on or after 25th November 2019)

Business Telecoms, Broadband and Mobile Charges Schedule

Click here to see the Charges Schedule (effective from 1st January 2020 and customers signed up on or after 25th November 2019

Number Portability Compensation Scheme

Click here to download further information on our Number Portability Compensation Scheme.

Mobile Switching Guidance

Click here to view our Mobile switching guidance

Deemed Contract Rates

Gas & Electricity Deemed Contract Rates click here

Water Deemed Contract Rates click here