Terms and Pricing

Business Telecoms, Broadband and existing Mobile customers (joined before 25th November 2019) click here

Business Telecoms, Broadband and Mobile customers (joined on or after 25th November 2019) click here

Business Telecoms, Broadband and existing Mobile customers (effective from 1st January 2020) click here

Business Electricity (SSE) customers click here

Business Electricity existing (Sinq) and gas customers (joined before 25th November 2019) click here

Business Electricity (Sinq) and gas customers (joined on or after 25th November 2019) click here

Business Electricity existing (Sinq) and gas customers (effective from 1st January 2020) click here

Scottish Business existing Water customers (joined before 25th November 2019) click here

Scottish Business Water customers (joined on or after 25th November 2019) click here

Scottish Business existing Water customers (effective from 1st January 2020) click here

English Business existing Water customers (joined before 25th November 2019) click here

English Business Water customers (joined on or after 25th November 2019) click here

English Business existing Water customers (effective from 1st January 2020) click here

Schedules

Broadband service schedule click here

Phone service schedule click here

Mobile service schedule click here

The low prices that you agreed to when joining Unicom are conditional upon payment by Direct Debit so you need an active Direct Debit Instruction to benefit from those savings.

Fuel Mix Disclosure

Click here to view our Fuel Mix Disclosure 2018.

Early Termination Charges

Click here to download further information on our Early Termination Charges.

Service Level Agreements

Click here to download further information on our Service Level Agreements for fault repairs.

Discounted Direct Debit Rates

Line Rental (Single Business Line) £16.80/month
UK Landline calls 5 ppm
Mobile calls 9.90 ppm
International calls See pricing sheet

Pricing Schedule

Click here to see our pricing schedule (Business Telecoms, Broadband and Mobile customers signed up before 25th November only)

Click here to see the Pricing Schedule (all products effective from 1st January 2020 and customers signed up on or after 25th November 2019)

Business Telecoms, Broadband and Mobile Charges Schedule

Click here to see the Charges Schedule (effective from 1st January 2020 and customers signed up on or after 25th November 2019

Non Direct Debit Pricing Rates

Click here to see a full price list  (Business Telecoms, Broadband and Mobile customers signed up before 25th November only)

Number Portability Compensation Scheme

Click here to download further information on our Number Portability Compensation Scheme.

Mobile Switching Guidance

Click here to view our Mobile switching guidance

Acceptable Use Policy

Click here to download.

Deemed Contract Rates

Gas & Electricity Deemed Contract Rates click here

Water Deemed Contract Rates click here