Meter reads

Your meter records the number of units your business has used.  By providing reads each month we are able to bill you for what you have actually used, rather than estimates.  We want to do this so that you can budget for future bills and monitor your consumption.

Every month we will remind you that your meter read is due in order to be used for your bill.  We’ll also let you know what date you need to provide your read by. As a general rule, for your read to be used for your bill we would like you to submit your reads between the 28th and the last working day of the month.  It really is that simple!

Unsure how to read your meter?

We want reading your meter to be as easy as possible.  If you are not sure how to read your meter or what information to provide, read on.

For each product that we supply, find your meter type below and follow the examples given to see how to read your own meter.  Remember for all products, to include any zeros that appear before the digits.




How do I submit meter readings?

Submit meter readings and sign up to the Customer Zone here.