Your Unicom Fast-Track Fault Fixer

We’re sorry to hear that your telecom service isn’t working as expected. Follow the steps in our Fast-Track Fault Fixer to get your service up and running quickly.

Most faults can be fixed by completing a few simple equipment checks, but if you’re still experiencing an issue after these checks have been completed you can avoid call queues and fast track your fault online through your Customer Zone, where you’ll be able to:

  • Run a line test
  • Log a fault
  • Book an engineer visit for a day that suits you best from the earliest available dates in your area
  • Apply a temporary call divert so you can receive calls while your fault is investigated

Let’s get started.