Coronavirus: Is your business trading or not?
During these unprecedented times, we understand that many of our customers have had to take the difficult decision to close their doors, due to coronavirus.
It’s important that you let us know whether your business is still trading or whether your business has temporarily closed due to coronavirus.
My business is trading
If your business is still trading nothing will change. We will continue to provide you with the services you take from us and bill you for those services accordingly. You just need to tick “Yes” in the box below and provide your Account Number and Business Name.
My business has temporarily closed
If your business has temporarily closed, then we’re here to help. By registering your premises as temporarily vacant, you may be able to reduce some of your costs on your essential utility services.
To help you reduce your costs we need to mark your premises as vacant. To do that simply tick “No” in the box below and then provide the additional information we’ve requested underneath.
As this is a temporary arrangement, the trading status will revert back to occupied in accordance with the time frames set by the regulators. We’ll let you know nearer the time when this will happen. If your business remains closed after that date, you’ll need to provide evidence of that. If you start trading, you’ll need to let us know, so we can change your property status back to occupied.