England Water Market Opening 2017

From April 2017, non-household water customers such as businesses, charities and public sector bodies will be able to choose their water and wastewater supplier.

The introduction of competition to the English water market is intended to drive innovation in the industry whilst also reducing costs and improving service levels for customers.

Reduced water costs

Non-household water customers are likely to benefit from competitive pricing as water retailers compete for business. Additionally, there will also likely be improvements in the level of customer service customers receive and better advice as retailers look to add value to their offering.

Since market deregulation in Scotland, businesses and other non-household water customers have benefitted from huge savings in addition to significant water efficiency improvements.

Separate sites, one bill

Previously, businesses with sites in different regions in England have been billed separately for each site by the water company which covers each region. With businesses now able to choose their water supplier, however, all sites can be supplied by the same company, all on the same bill, reducing paperwork and admin costs.

How it works

Wholesale suppliers

Water and wastewater service will continue to be supplied by regional water companies which will also continue to maintain the water network.

Water retailers

Water retailers will purchase water and wastewater services on a wholesale basis from regional water companies and will then provide these services to customers along with billing, meter reading and other customer services.

Customers

Non-household water customers such as businesses, charities and public sector bodies.

Want to know more?

If you are interested in knowing more about competition in the water market, we’ve put together a list of some of the key documents as well links to external websites currently available which you might find useful.

The Water Act 2014

Open Water 

Defra Policy Paper

Ofwat website

Scotland on Tap


Consumer Council for Water


Interested?

Register your interest now. Just give us a call on 0161 946 4444 and one of our water specialists will let you know about all the benefits of switching your water supply to Unicom.

 

Why choose Unicom?

Benefitting from innovative systems and a breadth of market knowledge, we’re ideally positioned to offer great value services to our customers. When you choose Unicom as your water supplier you’re guaranteed:

  • Significant savings
  • Consolidated billing for all your business utilities
  • Extensive market knowledge
  • UK-based customer service centres

Interested?

If you're interested in finding out more about switching your water supply to Unicom you don't have to wait until the English water market officially opens. Just complete the form to the right and we'll keep you up to date.